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Your privacy is important to us. Learn how we collect, use, and protect your personal information.
At Global Nexus Travel, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
Personal Information: Name, email address, phone number, postal address, date of birth, and passport information for travel bookings.
Payment Information: Credit card details, billing address, and other financial information necessary for processing transactions (handled securely through encrypted payment gateways).
Travel Preferences: Destination preferences, dietary requirements, accessibility needs, and other travel-related information.
Website Usage Data: IP address, browser type, pages visited, time spent on site, and other analytics data to improve our services.
Processing Bookings: To confirm reservations, communicate with service providers, and manage your travel arrangements.
Customer Service: To respond to inquiries, provide support, and resolve any issues related to your travel experience.
Marketing Communications: To send promotional offers, newsletters, and travel updates (with your consent and option to unsubscribe).
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Service Providers: We share necessary information with airlines, hotels, tour operators, and other travel service providers to facilitate your bookings.
Payment Processors: Financial information is shared with secure payment processors to complete transactions.
Legal Requirements: We may disclose information when required by law, court orders, or government regulations.
Business Transfers: In case of merger, acquisition, or sale of our business, your information may be transferred to the new owners.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All payment transactions are processed through SSL-encrypted connections to ensure the security of your financial data.
Our staff members who have access to personal information are trained in privacy and security protocols.
We regularly update our security systems and conduct audits to maintain the highest level of data protection.
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.
Essential cookies are necessary for website functionality and cannot be disabled without affecting site performance.
Analytics cookies help us understand how visitors interact with our website to improve our services.
Marketing cookies may be used to display relevant advertisements based on your interests (with your consent).
Access: You have the right to request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete personal information.
Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
Data Portability: You can request to receive your personal information in a structured, machine-readable format.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
Travel-related information may be retained for up to 7 years for legal, tax, and accounting purposes. Marketing communications data is retained until you opt out or request deletion.
If you have questions about this privacy policy, want to exercise your rights, or need to update your personal information, please contact us.
Last Updated: September 2, 2025
We may update this privacy policy from time to time. Changes will be posted on this page.